Account Deletion

Updated: 9 November 2026Version 1.2
01

About the service

YOOY- Group Voice Chat is operated by PIXEL PIONNERS LIMITED.

02

How to request deletion

Email [email protected] with the subject "YOOY- Group Voice Chat Account Deletion Request".

State that you want your YOOY- Group Voice Chat account and associated personal information deleted. Include your YOOY- Group Voice Chat user ID if available so that we can identify the account. If you cannot access your account or find its ID, explain this in your email.

Request deletion by email

This opens your email app. Review and send your request.

03

Identity verification

As described in the Privacy Policy, we may ask for information to verify your identity before processing a personal-information request. The purpose of verification is to identify the account and confirm that the request relates to your own account.

04

What happens to your data

This request route covers deletion of your YOOY- Group Voice Chat account and associated personal information.

Our business servers retain only the Google ID token as Google sign-in data, from account creation until account deletion. When your account is deleted, the stored token and associated Google login data are deleted at the same time. Google email addresses and display names are not retained separately as Google sign-in records, although the token itself may contain them.

For other personal information, deletion may be limited where retention is required by law or necessary for a compelling legitimate purpose, such as resolving a transaction dispute. These exceptions do not extend the retention of Google login data. See Data retention and deletion for details.

Signing out, uninstalling the app, or revoking Google access alone does not delete your YOOY account. Submit an account deletion request through the process above.

05

Contact

Account support and deletion: [email protected]
Operator and privacy contact: [email protected]
Operator: PIXEL PIONNERS LIMITED